Before you start playing at 78wine, we encourage you to read these Terms & Conditions carefully. This document outlines your rights and responsibilities as a member, as well as the platform rules we require all users to follow in order to ensure a fair and safe experience for everyone.
A summary of the six most important aspects you should understand before using the 78wine platform.
78wine only permits individuals aged 18 and above to register and play. Any account found to have been registered by a minor will be terminated immediately and the remaining balance returned to the legal guardian.
Mandatory ComplianceEach individual is permitted to hold only one active account at 78wine. Duplicate accounts will be suspended, and all balances, VIP points, and bonuses held within those accounts will be forfeited without compensation.
Strict PolicyThe 78wine platform operates entirely in Malaysian Ringgit (RM / MYR). Deposits and withdrawals are accepted via Malaysian local payment methods only — Touch 'n Go, GrabPay, DuitNow, FPX and others.
Malaysia OnlyAll bonuses and promotions at 78wine are subject to wagering requirements, which are clearly stated in each offer. Withdrawals cannot be processed until the wagering requirements have been fully met.
Read Before You ClaimAny attempt at fraud, use of automated software, bonus system manipulation or player collusion for unfair gain will result in immediate account closure and forfeiture of all balances, with no right of appeal.
Zero Tolerance78wine provides deposit limits, play breaks, and self-exclusion options to help players stay in control. Players may request these tools at any time through their account settings page.
For All MembersThis Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and 78wine ("Platform", "we", "78wine"). By registering, logging in or using any part of the 78wine platform — whether through 78wine.my or any associated application — you agree to be bound by all terms set out in this document. Please read this document carefully in its entirety before using our platform. If you do not agree with any part of these Terms, you should not use the 78wine platform.
The 78wine platform is intended for individuals aged 18 years and above only. Registration, access, or use of the platform by individuals under the age of 18 is strictly prohibited and constitutes a serious breach of these Terms. 78wine reserves the right to request proof of age at any time, and any account that cannot verify age eligibility will be suspended until full verification is provided.
Each individual is only permitted to hold one (1) active account on the 78wine platform at all times. Registering more than one account using the same name, email address, phone number, IP address or payment method is strictly prohibited. Duplicate accounts will be blocked immediately and all balances, VIP points and pending bonuses will be forfeited. 78wine reserves the right to determine whether two accounts belong to the same individual based on a range of technical and account-related factors.
You are responsible for providing accurate, complete, and up-to-date information during registration and in all dealings with 78wine. Required information includes your full legal name, an active Malaysian phone number, and a payment method registered in your own name. Providing false information, using another person's identity, or using third-party payment methods is a serious violation that may result in immediate account closure.
78wine reserves the right to request identity verification documents at any time, particularly prior to processing large withdrawals. Documents that may be required include a copy of your national identity card (MyKad), proof of address, or proof of ownership of your payment method. Withdrawal processing may be delayed until the KYC process has been fully completed.
Your 78wine account is strictly for personal use. You may not share your account, password, or access with any other party. 78wine is not liable for any losses resulting from the sharing of login credentials.
78wine accepts deposits via the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks. The minimum deposit is RM 10 per transaction. Deposits are processed and credited to your 78wine account within seconds of successful payment confirmation.
Daily and weekly deposit limits vary according to your VIP tier and can be adjusted directly through your account settings. Players are entitled to set personal deposit limits below the platform maximum as a personal financial management measure. Any player-set limit can only be revised after a 48-hour cooling-off period from the last change.
Withdrawals may only be processed to a payment method registered in your own name — the same method used for your deposit is preferred. Withdrawal processing times are based on your VIP tier:
All withdrawals are subject to standard compliance checks. 78wine reserves the right to place a withdrawal on hold for up to 5 working days if additional verification is required for security and fraud prevention purposes.
78wine reserves the right to decline or suspend any withdrawal if there are reasonable grounds to suspect fraud, system manipulation, or a breach of these Terms. In such cases, the account in question may be frozen while an investigation is carried out. 78wine's decision in these matters is final.
78wine does not charge any processing fees for deposits or withdrawals. However, your e-wallet provider or bank may apply their own transaction fees — please check directly with your provider.
All bonuses awarded by 78wine — including welcome bonuses, cashback, deposit bonuses, and special promotions — are subject to the wagering requirements stated in the specific terms of each promotion. Wagering requirements mean you must stake a specified amount of the bonus received before any withdrawal can be made.
Example: If you receive a RM 100 bonus with a 20x wagering requirement, you will need to place total bets of RM 2,000 before the bonus balance becomes eligible for withdrawal. Wagering requirements may vary depending on the type of promotion.
Every 78wine bonus carries a validity period as stated in the relevant promotion terms. Any unused bonus or unfulfilled wagering requirement at the end of the validity period will expire and be automatically recredited to the platform. 78wine is not obligated to send reminder notifications regarding bonus expiry dates.
78wine has a detection system in place to identify unauthorised bonus usage, including but not limited to:
Any bonus abuse activity will result in the cancellation of all bonuses, possible account closure, and forfeiture of all associated balances.
The 78wine VIP Rewards Programme, which features 4 tiers (Bronze, Silver, Gold, Diamond), has its own dedicated terms and conditions available on the VIP Rewards. VIP tiers are determined by cumulative deposits and will not be downgraded once achieved. Weekly cashback is calculated based on net losses and credited automatically every Monday.
All terms and conditions for specific promotions are stated on the relevant promotions page at 78wine. In the event of any conflict between specific promotion terms and these General Terms, the specific promotion terms shall take precedence for that promotion.
| Activity | Permitted | Note |
|---|---|---|
| Register one personal account | Accurate information required | |
| Deposit via Touch 'n Go / GrabPay | Min RM 10, instant processing | |
| Claiming the welcome bonus | Subject to wagering requirements | |
| Play all 78wine games | Subject to 18+ age requirement | |
| Registering more than one account | Duplicate accounts will be suspended | |
| Using bots or automated software | Immediate account closure | |
| Sharing an account with another person | Violating the terms of use | |
| Withdrawals to third-party accounts | Must be to an account in your own name |
All games at 78wine — including jackpot slots, live baccarat, blackjack, roulette, Live Casino, table games, football betting and cricket — operate on a certified Random Number Generator (RNG) independently verified by internationally recognised bodies. Every game outcome is entirely random and cannot be manipulated by any party, including 78wine itself.
In the event of a technical disruption, internet disconnection or other technical issue during gameplay, 78wine will attempt to resolve the game based on the session records available in the system. If an accurate resolution cannot be reached, the affected bets may be voided and the funds returned to the account balance. 78wine's decision in situations involving technical disruptions is final.
For football sports betting (Malaysia Super League, EPL, La Liga, UCL), cricket and other sports, 78wine uses odds set by accredited odds providers. Odds are subject to change until a bet is confirmed. Once confirmed, bets are final. 78wine reserves the right to void any bet where the published odds contain a manifest error.
Minimum and maximum bet limits for each game are displayed on the relevant game page. Limits may vary according to your VIP tier — VIP members enjoy higher betting limits. 78wine reserves the right to adjust bet limits at any time without prior notice.
All 78wine game outcomes are based on system records logged on our servers. In the event of any dispute over a game result, 78wine's system records shall serve as the definitive evidence, superseding all other claims.
You are solely responsible for maintaining the confidentiality of your 78wine account password and login credentials. 78wine will never ask for your password via email, text message or support chat. If you receive such a request, please report it to our support team immediately.
78wine protects all data and transactions using 256-bit SSL encryption. Our security systems operate around the clock to detect suspicious activity and safeguard your account from unauthorised access. However, 78wine is not liable for any losses arising from security negligence on the part of the user.
The collection, use and protection of your personal data are handled in accordance with our Privacy Policy 78wine, which forms part of these Terms. By using the 78wine platform, you agree to the collection and use of your data as described in that Privacy Policy.
78wine complies with applicable Anti-Money Laundering (AML) regulations. We reserve the right to report any suspicious activity to the relevant authorities and may request verification of the source of funds from users. User cooperation throughout this compliance process is mandatory.
78wine is committed to supporting safe and responsible gaming. We recognise that online gambling can become problematic for some individuals, and we take that responsibility seriously. All 78wine players have unrestricted access to the responsible gaming tools we provide, with no questions asked.
Responsible gambling tools available to all 78wine members include:
Self-imposed limits take effect immediately and cannot be increased within the first 48 hours. Self-exclusion requests will take effect within 24 hours and cannot be reversed for the duration of the chosen period.
If you or someone you know is showing signs of a gambling problem, please reach out to the 78wine support team or consult a professional helpline. Warning signs include gambling beyond your financial means, neglecting daily responsibilities, or feeling an uncontrollable urge to gamble.
Player health and wellbeing is a top priority at 78wine. You are welcome to contact our support team at any time for assistance with responsible gaming, or visit the Responsible Gambling page for more information.
78wine reserves the right to suspend or close any account at any time, with or without prior notice, if there is reasonable cause to believe that:
Members may request account closure at any time by contacting the 78wine support team. Prior to closure, all eligible balances will be returned to your payment method, subject to standard withdrawal terms and after all active bonuses have been forfeited.
If an account is closed due to a breach of these Terms, all balances — including cash balance, active bonuses and VIP points — may be fully forfeited depending on the severity of the breach. 78wine's decision in such matters is final and not subject to appeal.
78wine is not liable for any losses arising from technical disruptions beyond our control, including internet connectivity issues, power outages, third-party cyberattacks, or failures on the part of third-party service providers such as e-wallet providers and banks.
All game outcomes at 78wine are based on system records. 78wine makes no guarantees regarding game results, winnings, or payout percentages in any individual playing session. The stated RTP (Return to Player) is based on long-term averages and does not guarantee results for any individual session.
By using the 78wine platform, you acknowledge that online gambling carries financial risk and that you may lose the funds you wager. You confirm that you are playing of your own free will and with money you can afford to lose. 78wine encourages all members to play responsibly and within their financial means.
78wine reserves the right to update, amend, or revise these Terms & Conditions at any time in response to operational needs, regulatory changes, or platform improvements. Any amendments take effect immediately upon publication on this page, accompanied by an updated revision date.
We encourage all 78wine members to review this Terms & Conditions page regularly to stay informed of the latest rules governing use of the platform. Continued use of the 78wine platform following any amendments constitutes your acceptance of the revised terms.
For material and critical amendments, 78wine will endeavour to notify members via in-platform notifications or the email address registered to your account.
If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the 78wine platform, our team is available to assist you 24 hours a day, 7 days a week.
For matters related to responsible gambling, deposit limits or self-exclusion, please refer to our Responsible Gambling us for more detailed information and procedures.
These Terms & Conditions constitute a legally binding document. If you are unsure about any section of this document, we encourage you to seek independent legal advice before accepting these Terms or using the 78wine platform.
Quick answers to the most frequently asked questions about 78wine platform rules.
Important Note: These Terms & Conditions constitute a legally binding document applicable to all users of the 78wine platform. By registering or using the 78wine platform, you confirm that you have read, understood and agreed to all rules set out herein. This document should be read together with our Privacy Policy and Responsible Gambling which forms part of the overall legal framework of 78wine.